Terms and Conditions

                                                Elliott's Kitchen - Terms & Conditions

Effective Date: March 26, 2025

Welcome to Elliott’s Kitchen! By purchasing our meal prep services, you agree to the following terms and conditions. Please read them carefully to understand your rights and responsibilities as our valued customer.

1. Meal Preparation & Storage

All meals are freshly prepared and should be stored in a refrigerator or freezer upon receipt.

For optimal freshness and best eating conditions, meals should be consumed within two weeks from the preparation date.

Customers are responsible for proper storage and reheating of meals. We recommend following standard food safety guidelines when handling and consuming our products.

2. Order Policy

All orders must be placed and paid for in advance. Payment confirms your order and secures your meal prep slot.

Cancellations or modifications must be made at least 72 hours (3 Calendar Days) before the scheduled preparation to receive a credit or refund.

No refunds will be issued for cancellations made within 72 hours (3 Calendar Days) of meal prep.

3. Food Allergies & Dietary Restrictions

While we strive to accommodate dietary preferences and allergies, Elliott's Kitchen is not a certified allergen-free facility. Cross-contamination may occur.

Customers must disclose any food allergies at the time of ordering. However, Elliott’s Kitchen is not liable for any allergic reactions that may occur.

4. Liability Disclaimer

Elliott’s Kitchen is not responsible for any illness or adverse reaction resulting from improper food handling, storage, or reheating once meals have been delivered or picked up.

By purchasing meals, customers acknowledge that they assume all risks related to food consumption and agree not to hold Elliott’s Kitchen liable for any consequences.

5. Delivery & Pickup Policy

Customers are responsible for ensuring someone is available to receive a delivery.

If a customer fails to receive a delivery at the scheduled time, no refund or replacement will be provided.

6. Payment & Refunds

Payments must be made through approved methods (cash, credit/debit, or electronic payments).

Refunds are only issued for cancellations made at least 72 hours (3 Calendar Days) before meal prep. No refunds for dissatisfaction with taste preferences.

7. Changes to Terms & Conditions

Elliott’s Kitchen reserves the right to update these terms at any time. Customers will be notified of any significant changes.

8. Agreement

By purchasing from Elliott’s Kitchen, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

For any questions or concerns, please contact us at [Insert Contact Information].

Thank you for choosing Elliott’s Kitchen!